My Global Steps — Travel & Immigration Portal
Full-stack immigration and travel consulting portal with multi-step visa application flows, appointment booking, and document management — reducing inquiry-to-intake time by 60%.
-60%
Inquiry-to-Intake Time
99+
Lighthouse Score
3×
Client Conversions
Client
My Global Steps
Industry
Travel / Immigration Consulting
Location
Canada
Services
Next.js Development, Multi-Step Form UX +2 more
The Challenge
My Global Steps managed complex visa and immigration queries through email and phone — resulting in slow response times, lost leads, and no clear intake funnel. Clients had no self-serve way to start their application or book consultations.
The Strategy
Designed a structured consultation-first portal: multi-step intake forms that pre-qualify clients by visa category, followed by a real-time appointment booking system synced to consultant calendars and automated email confirmations.
Execution & Results
Built a Next.js portal with 6 visa-category landing pages, each with a tailored 5-step intake form. Integrated Calendly API for appointment scheduling. Built a document upload flow with file validation. Connected form submissions to HubSpot CRM with automated lead-routing rules.
Inquiry-to-consultation booking time reduced by 60%. Client conversion rate tripled as self-serve intake replaced manual email triage. Lighthouse score hit 99+ on all pages.
Services Provided
- Next.js Development
- Multi-Step Form UX
- SEO Architecture
- CRM Integration
Technologies & Tools
“Our consultants used to spend half their day on admin emails. Now clients book and pre-qualify themselves — we just show up to the consultation ready to help.”
Director
My Global Steps
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